Written by the Priceline Pharmacy Pacific Fair team. Reviewed by Jason Markey, BPharmSci, MPharm, Owner and Pharmacist.
General health information from a registered pharmacist. It doesn’t replace advice from your own pharmacist or doctor.
For mild acne, a gentle skincare routine plus a pharmacy acne treatment is a good place to start, but it takes patience: most treatments need 6 to 8 weeks of daily use before you see a difference. If your acne is painful, leaving marks or scars, or getting you down, see a GP early, because stronger prescription options are available.
This guide is part of our common illnesses A–Z. It’s written the way we’d explain acne to you at the counter.
What is acne?
Acne is a common skin condition that causes spots on the face, neck, chest and back. It happens when hair follicles (pores) get blocked with oil and dead skin cells, and bacteria that live on the skin cause inflammation.
The Better Health Channel explains acne usually begins in the teenage years and often settles after 8 to 10 years, but it can carry on into your 30s and 40s. healthdirect notes acne that continues past about 18 to 20 years of age is sometimes called adult or hormonal acne.
Types of acne spots
| Spot | What it looks like |
|---|---|
| Whiteheads | Small white bumps just under the skin’s surface |
| Blackheads | Open, blocked pores with a dark plug |
| Pimples | Red, inflamed spots, sometimes with pus |
| Nodules and cysts | Large, painful lumps deeper under the skin |
Whiteheads and blackheads are usually milder and respond to pharmacy options. Nodules and cysts are more likely to leave scars and usually need a doctor’s help.
What causes acne?
- Hormones. The Better Health Channel explains that hormones called androgens, which increase at puberty, make the skin’s oil glands produce more oil.
- Your menstrual cycle. Many women and girls notice breakouts just before a period.
- Family history. healthdirect notes acne can run in families.
- Stress can make acne worse.
- Some medicines. healthdirect lists certain medicines as a possible trigger. If you think a medicine is involved, don’t stop it; talk to your pharmacist or GP.
- Oily products. Heavy, oil-based make-up, sunscreen and hair products can clog pores.
What we tell customers at the counter
“It’s not because you’re dirty.”
healthdirect is clear that acne isn’t caused by poor hygiene. Scrubbing harder or washing too often can irritate your skin and make things worse. Twice a day with a gentle, soap-free cleanser and lukewarm water is enough.
“Chocolate probably isn’t the culprit.”
The Better Health Channel says research hasn’t found a strong link between acne and particular foods like chocolate, although some people notice their own triggers. A balanced diet is good for your overall health anyway.
“Hands off.”
healthdirect advises trying not to pick or squeeze pimples, and warns that untreated acne can leave scars. If a spot is really bothering you, ask us about spot treatments instead.
“Don’t skip sunscreen, just choose the right one.”
Under the Gold Coast sun, you need sun protection every day. healthdirect suggests using sunscreen and avoiding oil-based products, so look for light, oil-free or non-comedogenic (non-pore-clogging) formulas. On hot, humid days, sweat and sunscreen sitting on the skin can add up, so cleanse gently after the beach, a workout or a day at the theme parks.
“Give it 6 to 8 weeks.”
The Better Health Channel notes the benefits of acne treatments are first seen after 6 to 8 weeks of daily use, and healthdirect says it often takes 2 to 3 months to see an improvement. Many people give up after a fortnight. Stick with it, and take a photo at the start so you can compare.
“Take your make-up off every night.”
Use water-based make-up where you can and always remove it before bed. Clean make-up brushes regularly and keep hair products off your face.
Acne treatment at the pharmacy
Pharmacies stock a range of acne treatments, including washes, gels, creams and spot treatments. healthdirect explains they often contain ingredients that help remove oil and unblock pores. Different products work in different ways and suit different skin types, so ask your pharmacist which suits you.
A few tips for using them:
- follow the label or your pharmacist’s advice, and start slowly if your skin is sensitive;
- apply to the whole area where you get acne, not just individual spots, unless the product is a spot treatment;
- use a light, oil-free moisturiser if your skin feels dry;
- check with a pharmacist before using acne products if you’re pregnant, planning a pregnancy or breastfeeding.
Our pharmacists and beauty advisors can also help you put together a simple routine with a gentle cleanser, moisturiser and sunscreen that won’t clog pores. Find out more about our skincare advice at Pacific Fair.
When to see a GP about acne
Some of the most effective acne treatments need a prescription. According to the Better Health Channel and healthdirect, a GP may recommend prescription creams, tablets or hormonal treatments, and may refer you to a dermatologist for more severe acne.
See your GP if:
- pharmacy treatments haven’t helped after 2 to 3 months of regular use;
- you have painful nodules or cysts;
- your acne is leaving dark marks or scars;
- you’re an adult with ongoing acne and wonder whether a hormonal condition, such as polycystic ovary syndrome (PCOS), could be involved;
- it’s affecting your confidence, mood or daily life.
Acne can have a real effect on how you feel about yourself. If it’s making you anxious or low, please mention that to your GP, and don’t wait for it to get worse before asking for help. healthdirect notes that getting treatment matters, because untreated acne can leave scars. The Help Medical GPs in our store are a convenient option while you’re at Pacific Fair.
Sources
This article is general information only and isn’t a substitute for personal advice from your doctor or pharmacist. Always read the label and follow the directions for use. If symptoms persist or you’re worried, talk to your pharmacist or GP. In an emergency, call 000.
Talk to our pharmacists at Pacific Fair
Pop in, no appointment needed. We’re on the ground floor of Pacific Fair Shopping Centre, Broadbeach, open 7 days and until 9pm on Thursdays.